Welcome to the Cheshire & Merseyside Resilience Hub
Due to a national decision not to renew funding for Resilience Hubs across the country, we are winding down our service - following three years of supporting NHS, Social Care and Emergency Services staff with their psychological health through the pandemic and beyond.
The service will close on 31st March 2024. As a result, we are now no longer open for new referrals for psychological assessment, individual therapy, team support or emergency incident support.
The Hub Team remains committed to supporting staff in the region to access the right support, information and confidential psychological interventions. The box to the right of this message explains how we will be continuing to do that over the coming months.
The Hub Team would like to say a huge THANK YOU to all our stakeholders and partners. If you have any feedback you would like to give about our service, please do so by clicking the feedback box at the bottom of the page.
Understanding Psychological Wellbeing at Work
Click HereSustaining Wellbeing
Click HereSustaining Wellbeing for Staff
Click HereStaff Guide to Delirium
Click HereManaging Trauma in your Staff
Click HereManaging Trauma
Click HereManagers Tips
Click HereHow to Huddle
Click HereTraumatic Events at Work
Click HereSwitch off, relax and unwind
Click HereMoral Distress
Click HereManaging Shift Work And Fatigue
Click HereManaging Bereavement
Click HereJob Burnout In Intensive Care
Click HereEnd Of Shift Wellbeing Checklist
Click HereCalm And In Control Managing Stress In IC
Click HereApproaching Selfcare
Click HereA Mindful Minute At Your Workstation
Click HereLiving Amidst Global Uncertainty
A guide to living with worry and anxiety in uncertain times
Click HereHow to reduce anxiety & fear
Click HereHow to manage and reduce stress
Click HerePost-Traumatic Reactions
A guide to understanding and managing normal post-traumatic reactions for health, social care & emergency service workers
Click HereManaging Trauma
Strategies and tips for healthcare, social care and emergency service professionals to help manage trauma from RC Psych
Click HereUnderstanding Traumatic Stress
20 minute webinar for health care staff and leaders on understanding stress reactions during COVID-19
Click HereCompassion fatigue can be common in healthcare workers
This quick PsychHub vid explains how to recognise it and offers some tips
Click HereBMA advice for vicarious trauma
How to cope with the aftermath of traumatic incidents and spot the signs of trauma in those who have been involved in caring for others.
Click HereRecognising burnout and ways of helping ourselves
Learn what you can do to regain balance, feel positive and hopeful again.
Click HereYou are not alone
Supporting the psychological as well as the physical health of all NHS, Social Care and Emergency Service workers.
Click Here5 steps to mental wellbeing
Trying these things could help you feel more positive and able to get the most out of life
Click HereHow to avoid Burnout from Bitesize Books
Click HereHow to manage your mental wellbeing
Click HereHow to manage stress and anxiety
Click HereSeeking help for a mental health problem
Click HereSupporting a colleague with a mental health problem
Click HereHow to support someone’s mental wellbeing
Click HereCoping with what you’ve experienced during coronavirus
Click HereLooking after your mental health - Mind Video
Click HereManaging your mental wellbeing at work (Mind video)
Click HereManaging Ambulance Fatigue
Click HereHow to manage your mental wellbeing
Click HereHow to manage stress & anxiety
Click HereSeeking help for a mental health problem
Click HereSupporting a colleague with a mental health problem
Click HereHow to support someone’s mental wellbeing
Click HereCoping with what you’ve experienced during coronavirus
Click HereHow Resilient is your thinking? (policing brain infographic)
Click HereHelp for people who are busy helping people (infogrpahic)
Help for people who are busy helping people (infogrpahic)
Click HereFinding your feet (infographic)
Click HereSpace making (infographic)
Click HereWorking in isolation (infographic)
Click HereLooking after your Mental Health (Mind Video)
Click HereManaging Mental Health at work (Mind video)
Click HereHow to manage stress and anxiety
Click HereSeeking help for a mental health problem
Click HereSupporting a colleague with a mental health problem
Click HereHow to support someone’s mental wellbeing
Click HereCoping with what you’ve experienced during coronavirus
Click HereManaging your mental wellbeing at work (Mind video)
Click HereBasic needs at work - presentation
Click HereBasic needs at work - content kit
Click HereTips for managers and leaders
Making a difference, feeling competent and supported by your organisation and team really matters
Click HereSupporting mental wellbeing for ICU staff
Advice for sustaining staff wellbeing in critical care during and beyond covid-19
Click HereEnd of Shift Debrief Check in guide (GMRH)
Click HereBPS Guidance
Psychological Needs of Healthcare Staff
Book on to NHS webinars for managers supporting well-being
Click HereBasic needs at work - presentation
Click HereBasic needs at work - content kit
Click HereLong Covid - Effects and Ways to Recover
A video discussing the effects of Long Covid and ways to recover.
Click HereBPS Supporting yourself and others coping with death and grief
Coping with death and grief during the COVID 19 pandemic
Click HereEnd of Life Care and Post Bereavement Support
Shifting the Conversation from Difficult to Important
Click HereNHS Bereavement advice and support during coronavirus
Tel: 0800 260 0400
Cruse Bereavement Care
Tel: 0808 808 1677
Bereavement: Hospice UK
Click HereSupport children and young people after the death of a parent or sibling
Tel: 08088 020 021
Click HereThe WAY Foundation
Click HereYoungminds
Help for parents and carers supporting theur children during the coronavirus pandemic
Click HereEvery mind matters
Looking after your mental health, help for parents carers and children
Click HereCoronavirus? What is it?
It can be scary to hear about a disease outbreak, but learning the facts can help ease your mind
Click HereIf you are struggling with self-isolation, coronavirus or it’s impacts you can visit YoungMinds
or can text YM to 85258 for free 24/7 support
Click HereKooth
Kooth offers emotional and mental health support for children and young people aged between 11 – 24 years and are available up to 10pm every day.
Click HereJoin other carers for a virtual cuppa
Click HereIf you’re worried about a child or young person contact the Parent
Helpline for free, confidential advice via the phone, email or webchat. 0808 802 5544(Free) or via the website
Click HereSHAP BAME support Halton, Knowsely and St Helens
SHAP’s BAME Community Development Scheme aims to improve access to mental health and wellbeing services for Black, Asian, and Minority Ethnic (BAME) groups living and/or working in Halton, Knowsley, and St Helens
Click HereCoronavirus your rights at work
Since the beginning of the pandemic, UNISON have been fighting to protect it's members who are at the forefront of the COVID-19 response.
Click HereAssociation of Christian Counsellors
Facilitating provision by Christians of quality counselling, psychotherapy and pastoral care.
Click HereChinese Health & Wellbeing Clinic
The Chinese Information Centre (CHIC) aims to provide culturally appropriate health information service and to provide links between statutory services and the Chinese Community
Click HereCovid-19 Resources for supporting Gypsy Traveller and Boater Communities
Friends, Families, and Travellers: Working Towards Equality
Click HereMental Health and BAMER communities
Supporting Black, Asian, Minority Ethnic, and Refugee (BAMER) communities to get the right support for mental distress - this includes problems with moods or thoughts that affect how people cope with everyday life, help in a crisis, and an advocate providing one-to-one support.
Click HereJewish Mental Health Support
JAMH is an umbrella organisation with a vision to provide a one-stop-shop for mental health needs
Click HereChinese Mental Health support (GMRH)
Wai Yin Society has been supporting, empowering, and working in partnership with Chinese individuals and families for more than 30 years.
Click HereBlack Womens Health & Family Support
Working at the heart of the community, equipping women with the practical skills and knowledge needed to overcome cultural, social, economic, and language barriers
Click HereNeshomo GMJC Mental Health
Neshomo is a Jewish, culturally sensitive, confidential mental health charity for adults.
Click HereBAME Network Webinar
Click HereBAME Zoom Webinar
Click HereBlack and Minority Ethnic Network
Click HereBME Leadership Network
Click HereCulturally Diverse Sessions
Click HereCaribbean and African health Network
Click HereBlack and Minority Ethnic Health and Wellbeing Service
Click HereCheshire, Halton & Warringotn REC
Click HereLiberate meditation has partnered with the NHS to offer you a free subscription until 31st March 2021 to the #1 meditation app for POC/BAME communities
Click HereLiverpool Arabic centre
Liverpool Arabic Centre (LAC) is a local charitable organisation developed by local people to advocate the social and economic well-being, improve the health and advance the education of the Arabic community
Click HereGranby Toxteth Development Trust
Granby Toxteth Development Trust is an independent, local charitable organisation which is based in the Toxteth area of Liverpool. We are the community anchor organisation for the neighbourhood.
Click HereSomali Women’s Group
Granby Somali Women’s Group provides services to all women, children, and families residing in the Princes Park Ward.
Click HereAl-Ghazali Multicultural Centre
A community centre that responds to the needs of the diverse local community
Click HereThe Greenhouse project
The Greenhouse Project designs talent strategies that change the game for your talent success
Click HereSOLA arts
A participant-led charity passionate about supporting people who are vulnerable
Click HereMSDP- Merseryside Society for Deaf People
MSDP working in partnerships, bringing together Deaf* and hearing communities to create more accessible services.
Click HereMary Seacole house
Mary Seacole House was set up to provide support services to local primarily BAMER people who are experiencing mental illness.
Click HereMerseyside Polonia
Merseyside Polonia was set up to raise awareness of the Polish Community and culture among the local community, supporting the development of Polish
- to support community development of Polish and other communities
- to build community cohesion by increasing understanding between communities representing different cultural backgrounds
Pagoda arts
Pagoda Arts aspires to be a high-quality organisation; to introduce Chinese Culture to a wide and diverse community and to develop our unique Youth Orchestra to be at the cutting edge of contemporary and classical Chinese and Western music
Click HereRASA Merseyside
RASA Merseyside is a professional counselling and support service that exists solely to improve the mental and physical well-being of individuals impacted by sexual violence at some point in their lives
Click HereIrish community care
Valuing, promoting and celebrating the rich history, culture, heritage, and invaluable contribution our communities make to life here in the UK.
Click HereAl Rahma Mosque
Providing support to all members of the Muslim community and organise activities that appeal to the diverse body of members and the wider community.
Click HereTaiseer Mosque
The Liverpool Islamic Centre encompasses is a range of multifunctional activities focusing on developing personal potential and resources, particularly for the youth.
Click HereCommunity spirit
The Health Foundation's aim is a healthier population, supported by high-quality health care that can be equitably accessed.
Click HereMuslim youth Helpline
Faith and culturally sensitive support by phone, live chat, WhatsApp or email. We offer non-judgmental, confidential support 7 days a week, 365 days a year including bank holidays and Eid.
Click HereMuslim Community Helpline
The Muslim Community Helpline is a confidential, non-judgemental listening and emotional support service.
Click HereWhat is the menopause?
Click HereTools for Clinicians - BMS
Click HereVision for menopause care - BMS
Click HereProfessional Resources - international menopause society
Click HereFind your nearest menopause specialist
Click HereA-Z Menopause - NHS
Click HereHen picked - Resources
Click HereHow to get GP support
Click HereMenopause Matters
Click HereGeneral information & menopause campaigns
Click HereSupporting our NHS people through the menopause - NHS
Click HereMenopause & Bone health
Click HereHealthy eating & the menopause
Click HereDiet & Menopause - BDA
Click HereFitness tips & the menopause
Click HereExercise & the menopause
Click HereThe Menopause Charity
Click HereThe Daisy Network
Click HereThe Menopause Cafe
Click HereQueer Menopause Collective
Click HereNHS 24 - living with the menopause
Click HereSpotting the menopause - NICE
Click HereHow the Menopause affects the brain - TEDx
Click HereBlack Women in Menopause
Click HereMenopause Specialist - Dr Jane F Wilkinson
Click HereWirral Menopause CIC
Click HereInternational Menopause Society - Twitter
Click HereInternational Menopause Society - YouTube
Click HereWellbeing of Women - Twitter
Click HereWellbeing of women - YouTube
Click HereMenopause Matters - Twitter
Click HereWomen's Health concerns - Twitter
Click HereHormone Tension Relief - 01/03/23
Click HereFood & the Menopause - 06/03/23
Click HereMenopause & HRT - 07/03/23
Click HereEmpowering Black Women during the Menopause - 08/03/23
Click HereMenopause & Mindfulness 13/03/23
Click HereMenopause in the Workplace -23/03/23
Click HereThis section contains lots of information for staff members about all the different apps and websites that support staff mental health and development.
Within your app store, there are hundreds if not thousands of apps to help support your mental health and it can be a little confusing as to which one to use. The ALMA app link below filters through apps more specific to your needs - the ALMA app is provided by the Cheshire & Merseyside Health & Care Partnership.
Some of the apps in the section are free and some are paid. Those with free access are marked free.
This amazing platform from Cheshire & Merseyside Health & Care partnership, filters out the best apps for you. You have the option to search directly, filter out for specific ailments i.e depression, anxiety etc and gives you great insights in terms of user experience.
Unmind
Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing. Using scientifically backed assessments, tools and training you can measure and manage your personal mental health needs, including digital programmes designed to help with stress, sleep, coping, connection, fulfilment and nutrition.
They have now extended their free offer and are offering free access to NHS staff until the 31 December 2023.
How to get free access:
- Access: Unmind
- Sign up with your NHS email address
- Download the Unmind app from your app store
- Your organisation name is ‘NHS’ – if you do not see your NHS email domain please contact support@unmind.com and include your email domain.
Click Here
WorkLife Central
WorkLife Central’s programme offers expertise and support to help you balance work with family life.
WorkLife Central has offered their online programme of support and resources to NHS employees without charge until 31 March 2023.
The programme consists of a curated collection of positive and practical support for working parents, delivered through expert-led webinars/seminars, advice, peer insights, online articles, blogs and podcasts. All WorkLife Central content is relevant for working parents and carers, spanning careers, wellbeing and parenting topics. Their aim is to help working parents and those with caring responsibilities develop skills, enhance family life, improve wellbeing and support work / life balance.
Please sign up using your work email address.
BrightSky
Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.
The app is also available to use in Polish, Punjabi and Urdu.
For more information, please see details and advice about using the app in your app store:
#StayAlive
The Stay Alive app, developed by Grassroots Suicide Prevention, is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.
The app includes:
- A safety plan with customisable reasons for living
- A LifeBox where you can store photos and memories that are important to you
- Strategies for staying safe and tips on how to stay grounded when you’re feeling overwhelmed
- Guided-breathing exercises and an interactive Wellness Plan
The app also links you directly to local and national crisis resources, with space to add in your own as well.
Download the Stay Alive app from your app store.
Click HereZero Suicide Alliance
Zero Suicide Alliance provides you with a range of free online learning sessions that provide you with a better understanding of the signs to look out for and the skills required to approach someone who is struggling, whether that be through social isolation or suicidal thoughts.
Click HereIn the UK, we’re experiencing a cost of living crisis – costs of things like energy bills or your weekly shop are rising faster than our wages. This means more people might be experiencing financial difficulties, and we know that money worries can have a significant impact on our mental health and wellbeing.
Below you will find links to your local borough council with information on support and services that are available to help you:
You can find general information around the cost of Living from the Citizen Advice team here.
If you are struggling with debt, we have created a partnership with StepChange - the national debt charity and you can get support here. You can also request a 1-2-1 with the hub's Pathways Advisor - who can help with sing posting to local services here
Making friends as an adult can be extremely daunting - this is because we're set in our ways, couple that with things like life getting in the way or even specific fears about meeting new people - it can be extremely hard. We've pulled together lots of insights on where to make new friends as an adult, from new and existing parents, right through to gender specific groups. If you think we're missing something, let us know and we'll happily update the information.
Making friends - a CMRH guide
Click Here
If you are in need of urgent or immediate mental health support or assistance, help is at hand. Please click here.
Liverpool
Click HereSefton
Click HereCheshire West
Click HereCentral Cheshire
Click HereEast Cheshire
Click HereWirral
Click HereHalton, Knowsley, St. Helens and Wigan
Click HereWarrington
Click HerePrimary Care
Click HereIn light of the recent events in Afghanistan, we want to ensure that our veteran community and their families who work within the NHS and social care services are supported during what may be a very challenging time.
If you find yourself needing extra support, here are a range of first hand services who can provide help:
- Veterans and their families in England can access the specialist NHS Op Courage services
- Anyone in the UK or overseas can contact the Veterans’ Gateway helpline on 0808 802 1212, or visit the website for advice and signposting to further support, including for families and the bereaved.
- Staff can contact the Samaritans helpline on this dedicated number for NHS staff: 0800 069 6222.
- There are also a number of military charities which offer advice and support, all of which are members of The Contact Group, a collaboration of organisations working together to improve mental health support to the UK armed forces community:
Savera UK
LCVS | Liverpool Charity and Voluntary Services
151 Dale St, Liverpool L2 2AH
0800 107 0726
Local Solutions
Call 0151 709 0990
The IDVA (independent domestic violence advisors) service is provided to male and females in the Liverpool area who have been identified as being at HIGH RISK of ongoing domestic abuse.
Click HereThe First Step
Call 0151 548 3333 The First Step Centre,
The Old Schoolhouse, Huyton, Knowsley, L36 0UX
Click HereFollowing our wind down trajectory, the CBT skills group has now come to an end. We successfully ran 5 cycles of high quality CBT skill support over numerous months and saw a range of different participants attend the sessions.
If you missed out on the CBT skills group - we are currently in the process of creating a range of 5 minute bitesize videos that you can watch in your own time. These will be on our YouTube channel soon.
**PLEASE NOTE** - our workshop offer is now coming to an end, in line with our wind down procedure. We have a range of recorded workshops and webinars on our YouTube channel that you can view in your own time.
The Cheshire and Merseyside Resilience Hub offer a range of virtual wellbeing workshops for all NHS, Social Care & Emergency Service staff and managers. These workshops will provide an understanding of what well-being means in the context of the Covid19 pandemic, information on common difficulties and self-help techniques to improve and maintain well-being.
The meetings will take place either using MS Teams. The workshops will be interactive but there is no pressure to participate – and you can have your camera on or off as you prefer. Please note, these workshops are educational rather than therapeutic (although we hope you will get some great benefits from them)
Please click in to each of the workshop titles below to get more details or register.
Cost of Living 28th Nov (CMRH)
Click HereManaging uncertainty 6th Dec (NEW!)
Click HereBurnout Workshop Dec 18th (NEW!)
Click HerePsychological Self Care for Individuals - Webinar (Recording)
Click HerePsychological Self Care for Teams - Webinar (Recording)
Click HereMaking friends as adults - Webinar (Recording)
Click HereCost of living support - Webinar (Recording)
Click HereKeeping well this winter - Webinar (Recording)
Click HereAn introduction to S.A.D - Webinar (Recording)
Click HereHandling difficult situations with compassion – training programme (NHSE)
NHS England is pleased to announce the extension of a national training programme – ‘Handling difficult situations – Caring for yourself and others with compassion’.
The is a 3 hour course and will be offered via Ms Teams. Delegates will need permission from their line manager.
This training course is targeted at colleagues in patient-facing, frontline roles across all sectors of the NHS, who may not have received any training of this type before and aims to teach colleagues the skills and techniques to handle difficult situations with compassion, including using appropriate communication techniques and active listening skills, whilst focussing on how to keep yourself safe and seek support if you feel affected by a situation.
The skills learnt in the training are considered transferable and can be used in a wide range of difficult situations, for example where patients may present in a challenging or distressed manner, during instances of uncivil behaviour or when speaking about difficult topics of conversation. The training also offers insight into models of self-awareness, self-compassion and emotional intelligence – all of which are important in looking after our own wellbeing, as well as that of others.
Click HereHaving safe & effective wellbeing conversations -online training (NHSE)
NHS England have co-designed a national training programme with support from a number of NHS organisations, that aims to offer delegates an opportunity to learn more about what a wellbeing conversation is, when it may be appropriate to initiate one and provide them with additional knowledge and skills to have safe and compassionate conversations about various aspects of wellbeing. The programme, delivered by trained professionals from Passe Partout, also advises how to safely signpost staff to additional support when needed, and offer an opportunity to practice a conversation in a safe, supportive and non-judgmental space of the session.
The programme is aimed at line managers (of any profession, banding or grade), peers and colleagues working across the NHS in roles which have caring responsibilities for staff – for example clinical and educational supervisors, team leaders, members of staff networks, health and wellbeing champions or Wellbeing Guardians.
Click HereBecoming and Health & Wellbeing Champion (NHSE)
A Health and Wellbeing Champion role is not intended to be a full time, new or paid role within an organisation. It is intended to be filled by colleagues within an organisation or team, who have a particular interest in health and wellbeing and who are keen to support the wellbeing of their colleagues. This could include colleagues who work in similar roles already, such as occupational health teams, HR, health and wellbeing teams or local staff networks.
We would encourage the Champions are appointed from a range of roles across the organisation, covering a variety of grades, and who have capacity and support from their line manager to be a Champion.
Alongside any local support your organisation has put in place, NHS England is offering a monthly development programme for Champions, with themed online learning sessions and the opportunity to join a safe space where you can share learning with other Champions.
Click HereIf you would like any pathway support around: Finances, Debt Management, Housing, Physical well-being, Family Caring Roles, Addiction/Substance Misuse, or Social Interactions - please fill in the brief form below with some contact details and our Pathways Advisor will get in touch with you.
Please note, this is a signposting advice service only.
