Due to a national decision not to renew funding for Resilience Hubs across the country, we are winding down our service - following three years of supporting NHS, Social Care and Emergency Services staff with their psychological health through the pandemic and beyond.
The service will close on 31st March 2024. As a result, we are now no longer open for new referrals for psychological assessment, individual therapy, team support or emergency incident support.
A guide to living with worry and anxiety in uncertain timesClick Here
A guide to understanding and managing normal post-traumatic reactions for health, social care & emergency service workersClick Here
Strategies and tips for healthcare, social care and emergency service professionals to help manage trauma from RC PsychClick Here
20 minute webinar for health care staff and leaders on understanding stress reactions during COVID-19Click Here
This quick PsychHub vid explains how to recognise it and offers some tipsClick Here
Learn what you can do to regain balance, feel positive and hopeful again.Click Here
Supporting the psychological as well as the physical health of all NHS, Social Care and Emergency Service workers.Click Here
Trying these things could help you feel more positive and able to get the most out of lifeClick Here
Help for people who are busy helping people (infogrpahic)Click Here
Making a difference, feeling competent and supported by your organisation and team really mattersClick Here
Advice for sustaining staff wellbeing in critical care during and beyond covid-19Click Here
Psychological Needs of Healthcare Staff
Coping with death and grief during the COVID 19 pandemicClick Here
Shifting the Conversation from Difficult to ImportantClick Here
Tel: 0800 260 0400
Tel: 0808 808 1677
Tel: 08088 020 021Click Here
Help for parents and carers supporting theur children during the coronavirus pandemicClick Here
Looking after your mental health, help for parents carers and childrenClick Here
It can be scary to hear about a disease outbreak, but learning the facts can help ease your mindClick Here
or can text YM to 85258 for free 24/7 supportClick Here
Kooth offers emotional and mental health support for children and young people aged between 11 – 24 years and are available up to 10pm every day.Click Here
SHAP’s BAME Community Development Scheme aims to improve access to mental health and wellbeing services for Black, Asian, and Minority Ethnic (BAME) groups living and/or working in Halton, Knowsley, and St HelensClick Here
Since the beginning of the pandemic, UNISON have been fighting to protect it's members who are at the forefront of the COVID-19 response.Click Here
Facilitating provision by Christians of quality counselling, psychotherapy and pastoral care.Click Here
The Chinese Information Centre (CHIC) aims to provide culturally appropriate health information service and to provide links between statutory services and the Chinese CommunityClick Here
Friends, Families, and Travellers: Working Towards EqualityClick Here
Supporting Black, Asian, Minority Ethnic, and Refugee (BAMER) communities to get the right support for mental distress - this includes problems with moods or thoughts that affect how people cope with everyday life, help in a crisis, and an advocate providing one-to-one support.Click Here
JAMH is an umbrella organisation with a vision to provide a one-stop-shop for mental health needsClick Here
Wai Yin Society has been supporting, empowering, and working in partnership with Chinese individuals and families for more than 30 years.Click Here
Working at the heart of the community, equipping women with the practical skills and knowledge needed to overcome cultural, social, economic, and language barriersClick Here
Liverpool Arabic Centre (LAC) is a local charitable organisation developed by local people to advocate the social and economic well-being, improve the health and advance the education of the Arabic communityClick Here
Granby Toxteth Development Trust is an independent, local charitable organisation which is based in the Toxteth area of Liverpool. We are the community anchor organisation for the neighbourhood.Click Here
Granby Somali Women’s Group provides services to all women, children, and families residing in the Princes Park Ward.Click Here
A community centre that responds to the needs of the diverse local communityClick Here
The Greenhouse Project designs talent strategies that change the game for your talent successClick Here
A participant-led charity passionate about supporting people who are vulnerableClick Here
MSDP working in partnerships, bringing together Deaf* and hearing communities to create more accessible services.Click Here
Mary Seacole House was set up to provide support services to local primarily BAMER people who are experiencing mental illness.Click Here
Merseyside Polonia was set up to raise awareness of the Polish Community and culture among the local community, supporting the development of Polish
Pagoda Arts aspires to be a high-quality organisation; to introduce Chinese Culture to a wide and diverse community and to develop our unique Youth Orchestra to be at the cutting edge of contemporary and classical Chinese and Western musicClick Here
RASA Merseyside is a professional counselling and support service that exists solely to improve the mental and physical well-being of individuals impacted by sexual violence at some point in their livesClick Here
Valuing, promoting and celebrating the rich history, culture, heritage, and invaluable contribution our communities make to life here in the UK.Click Here
Providing support to all members of the Muslim community and organise activities that appeal to the diverse body of members and the wider community.Click Here
The Liverpool Islamic Centre encompasses is a range of multifunctional activities focusing on developing personal potential and resources, particularly for the youth.Click Here
The Health Foundation's aim is a healthier population, supported by high-quality health care that can be equitably accessed.Click Here
Faith and culturally sensitive support by phone, live chat, WhatsApp or email. We offer non-judgmental, confidential support 7 days a week, 365 days a year including bank holidays and Eid.Click Here
This section contains lots of information for staff members about all the different apps and websites that support staff mental health and development.
Within your app store, there are hundreds if not thousands of apps to help support your mental health and it can be a little confusing as to which one to use. The ALMA app link below filters through apps more specific to your needs - the ALMA app is provided by the Cheshire & Merseyside Health & Care Partnership.
Some of the apps in the section are free and some are paid. Those with free access are marked free.
Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing. Using scientifically backed assessments, tools and training you can measure and manage your personal mental health needs, including digital programmes designed to help with stress, sleep, coping, connection, fulfilment and nutrition.
They have now extended their free offer and are offering free access to NHS staff until the 31 December 2023.
How to get free access:
WorkLife Central’s programme offers expertise and support to help you balance work with family life.
WorkLife Central has offered their online programme of support and resources to NHS employees without charge until 31 March 2023.
The programme consists of a curated collection of positive and practical support for working parents, delivered through expert-led webinars/seminars, advice, peer insights, online articles, blogs and podcasts. All WorkLife Central content is relevant for working parents and carers, spanning careers, wellbeing and parenting topics. Their aim is to help working parents and those with caring responsibilities develop skills, enhance family life, improve wellbeing and support work / life balance.
Please sign up using your work email address.
Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.
The app is also available to use in Polish, Punjabi and Urdu.
For more information, please see details and advice about using the app in your app store:
The Stay Alive app, developed by Grassroots Suicide Prevention, is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.
The app includes:
The app also links you directly to local and national crisis resources, with space to add in your own as well.
Download the Stay Alive app from your app store.Click Here
Zero Suicide Alliance provides you with a range of free online learning sessions that provide you with a better understanding of the signs to look out for and the skills required to approach someone who is struggling, whether that be through social isolation or suicidal thoughts.Click Here
In the UK, we’re experiencing a cost of living crisis – costs of things like energy bills or your weekly shop are rising faster than our wages. This means more people might be experiencing financial difficulties, and we know that money worries can have a significant impact on our mental health and wellbeing.
Below you will find links to your local borough council with information on support and services that are available to help you:
You can find general information around the cost of Living from the Citizen Advice team here.
If you are struggling with debt, we have created a partnership with StepChange - the national debt charity and you can get support here. You can also request a 1-2-1 with the hub's Pathways Advisor - who can help with sing posting to local services here
Making friends as an adult can be extremely daunting - this is because we're set in our ways, couple that with things like life getting in the way or even specific fears about meeting new people - it can be extremely hard. We've pulled together lots of insights on where to make new friends as an adult, from new and existing parents, right through to gender specific groups. If you think we're missing something, let us know and we'll happily update the information.
If you are in need of urgent or immediate mental health support or assistance, help is at hand. Please click here.
In light of the recent events in Afghanistan, we want to ensure that our veteran community and their families who work within the NHS and social care services are supported during what may be a very challenging time.
If you find yourself needing extra support, here are a range of first hand services who can provide help:
LCVS | Liverpool Charity and Voluntary Services
151 Dale St, Liverpool L2 2AH
0800 107 0726
Call 0151 709 0990
The IDVA (independent domestic violence advisors) service is provided to male and females in the Liverpool area who have been identified as being at HIGH RISK of ongoing domestic abuse.Click Here
Call 0151 548 3333 The First Step Centre,
The Old Schoolhouse, Huyton, Knowsley, L36 0UXClick Here
Following our wind down trajectory, the CBT skills group has now come to an end. We successfully ran 5 cycles of high quality CBT skill support over numerous months and saw a range of different participants attend the sessions.
If you missed out on the CBT skills group - we are currently in the process of creating a range of 5 minute bitesize videos that you can watch in your own time. These will be on our YouTube channel soon.
**PLEASE NOTE** - our workshop offer is now coming to an end, in line with our wind down procedure. We have a range of recorded workshops and webinars on our YouTube channel that you can view in your own time.
The Cheshire and Merseyside Resilience Hub offer a range of virtual wellbeing workshops for all NHS, Social Care & Emergency Service staff and managers. These workshops will provide an understanding of what well-being means in the context of the Covid19 pandemic, information on common difficulties and self-help techniques to improve and maintain well-being.
The meetings will take place either using MS Teams. The workshops will be interactive but there is no pressure to participate – and you can have your camera on or off as you prefer. Please note, these workshops are educational rather than therapeutic (although we hope you will get some great benefits from them)
Please click in to each of the workshop titles below to get more details or register.
NHS England is pleased to announce the extension of a national training programme – ‘Handling difficult situations – Caring for yourself and others with compassion’.
The is a 3 hour course and will be offered via Ms Teams. Delegates will need permission from their line manager.
This training course is targeted at colleagues in patient-facing, frontline roles across all sectors of the NHS, who may not have received any training of this type before and aims to teach colleagues the skills and techniques to handle difficult situations with compassion, including using appropriate communication techniques and active listening skills, whilst focussing on how to keep yourself safe and seek support if you feel affected by a situation.
The skills learnt in the training are considered transferable and can be used in a wide range of difficult situations, for example where patients may present in a challenging or distressed manner, during instances of uncivil behaviour or when speaking about difficult topics of conversation. The training also offers insight into models of self-awareness, self-compassion and emotional intelligence – all of which are important in looking after our own wellbeing, as well as that of others.Click Here
NHS England have co-designed a national training programme with support from a number of NHS organisations, that aims to offer delegates an opportunity to learn more about what a wellbeing conversation is, when it may be appropriate to initiate one and provide them with additional knowledge and skills to have safe and compassionate conversations about various aspects of wellbeing. The programme, delivered by trained professionals from Passe Partout, also advises how to safely signpost staff to additional support when needed, and offer an opportunity to practice a conversation in a safe, supportive and non-judgmental space of the session.
The programme is aimed at line managers (of any profession, banding or grade), peers and colleagues working across the NHS in roles which have caring responsibilities for staff – for example clinical and educational supervisors, team leaders, members of staff networks, health and wellbeing champions or Wellbeing Guardians.Click Here
A Health and Wellbeing Champion role is not intended to be a full time, new or paid role within an organisation. It is intended to be filled by colleagues within an organisation or team, who have a particular interest in health and wellbeing and who are keen to support the wellbeing of their colleagues. This could include colleagues who work in similar roles already, such as occupational health teams, HR, health and wellbeing teams or local staff networks.
We would encourage the Champions are appointed from a range of roles across the organisation, covering a variety of grades, and who have capacity and support from their line manager to be a Champion.
Alongside any local support your organisation has put in place, NHS England is offering a monthly development programme for Champions, with themed online learning sessions and the opportunity to join a safe space where you can share learning with other Champions.Click Here
If you would like any pathway support around: Finances, Debt Management, Housing, Physical well-being, Family Caring Roles, Addiction/Substance Misuse, or Social Interactions - please fill in the brief form below with some contact details and our Pathways Advisor will get in touch with you.
Please note, this is a signposting advice service only.