Welcome to the Cheshire and Merseyside Resilience Hub
Tough day? Help is at hand. The Cheshire and Merseyside Resilience Hub is here to ensure all NHS, Social Care and Emergency Service staff within the region have access to the right support, information and confidential psychological interventions they need through the COVID-19 pandemic and beyond. Feel free to browse our collection of resources to find what you need, from self-help to psychological help to training for your organisation.
Please note, we are a 9am to 5pm non-crisis service. If you require urgent help, please click here to be redirected to the urgent care section.
Resilience is strength. Let us help you find yours.
Helpful resources for team managers and leaders
Understanding Psychological Wellbeing at Work
Click HereSustaining Wellbeing
Click HereSustaining Wellbeing for Staff
Click HereStaff Guide to Delirium
Click HereManaging Trauma in your Staff
Click HereManaging Trauma
Click HereManagers Tips
Click HereHow to Huddle
Click HereHelpful resources for staff
Traumatic Events at Work
Click HereSwitch off, relax and unwind
Click HereMoral Distress
Click HereManaging Shift Work And Fatigue
Click HereManaging Bereavement
Click HereJob Burnout In Intensive Care
Click HereEnd Of Shift Wellbeing Checklist
Click HereCalm And In Control Managing Stress In IC
Click HereApproaching Selfcare
Click HereA Mindful Minute At Your Workstation
Click HereStress, Anxiety and Self Care
FACE COVID Workbook
Practical steps for responding to the Corona crisis, using the principles of acceptance and commitment therapy
Click HereLiving Amidst Global Uncertainty
A guide to living with worry and anxiety in uncertain times
Click HereCoping with trauma
Post-Traumatic Reactions
A guide to understanding and managing normal post-traumatic reactions for health, social care & emergency service workers
Click HereManaging Trauma
Strategies and tips for healthcare, social care and emergency service professionals to help manage trauma from RC Psych
Click HereCoronavirus – Dealing with Anxiety and Stress
A quick self –care guide for mental health and COVID 19
Click HereUnderstanding Traumatic Stress
20 minute webinar for health care staff and leaders on understanding stress reactions during COVID-19
Click HereCompassion fatigue can be common in healthcare workers
This quick PsychHub vid explains how to recognise it and offers some tips
Click HereBMA advice for vicarious trauma
How to cope with the aftermath of traumatic incidents and spot the signs of trauma in those who have been involved in caring for others.
Click HereHow to Avoid Burnout
Recognising burnout and ways of helping ourselves
Learn what you can do to regain balance, feel positive and hopeful again.
Click HereYou are not alone
Supporting the psychological as well as the physical health of all NHS, Social Care and Emergency Service workers.
Click Here5 steps to mental wellbeing
Trying these things could help you feel more positive and able to get the most out of life
Click HereHow to avoid Burnout from Bitesize Books
Click Here8 changes to prevent Burnoutas a Healthcareprovider
Click HereResilience, Wellbeing and Peer Support
Building your own resilience, health and wellbeing
A practical guide to building resilience, health and wellbeing
Click HereVirtual Staff Common Rooms
An opportunity for our colleagues to come together virtually and to invest some time in supporting each other.
Click HereFrontline workers and Covid 19
Tips for coping and enhancing resilience during the pandemic.
Click HereComing soon
Watch this space: In-house, facilitated Peer support networks, psychological self care, mindfulness and relaxation group sessions
Click HereThe Covid-19 Pandemic and Mental Health Difficulties
An article that discusses coping and resilience during the pandemic.
Click HereFree Wellbeing Apps
Liberate Meditation
Has partnered with the NHS to offer you a free subscription until June 2021 to the #1 meditation app for POC/BAME communities
Click HereSupport for Ambulance Staff
How to manage your mental wellbeing
Click HereHow to manage stress and anxiety
Click HereSeeking help for a mental health problem
Click HereSupporting a colleague with a mental health problem
Click HereHow to support someone’s mental wellbeing
Click HereCoping with what you’ve experienced during coronavirus
Click HereLooking after your mental health - Mind Video
Click HereManaging your mental wellbeing at work (Mind video)
Click HereSupport for Police staff
How to manage your mental wellbeing
Click HereHow to manage stress & anxiety
Click HereSeeking help for a mental health problem
Click HereSupporting a colleague with a mental health problem
Click HereHow to support someone’s mental wellbeing
Click HereCoping with what you’ve experienced during coronavirus
Click HereCovid19 Resilience for front line officers
Click HereCovid19 Resilience for Chief Officers and Leaders
Click HereCovid19 Resilience for the Policing Brain
Click HereHow Resilient is your thinking? (policing brain infographic)
Click HereHelp for people who are busy helping people (infogrpahic)
Click HereFinding your feet (infographic)
Click HereSpace making (infographic)
Click HereWorking in isolation (infographic)
Click HereLooking after your Mental Health (Mind Video)
Click HereManaging Mental Health at work (Mind video)
Click HereSupport for Fire & Rescue Staff
How to manage stress and anxiety
Click HereSeeking help for a mental health problem
Click HereSupporting a colleague with a mental health problem
Click HereHow to support someone’s mental wellbeing
Click HereCoping with what you’ve experienced during coronavirus
Click HereManaging your mental wellbeing at work (Mind video)
Click HereManager Advice / Tips / Guidance
Tips for managers and leaders
Making a difference, feeling competent and supported by your organisation and team really matters
Click HereSupporting mental wellbeing for ICU staff
Advice for sustaining staff wellbeing in critical care during and beyond covid-19
Click HereComing soon
Watch this space: In-house, facilitated Peer support networks, psychological self care, mindfulness and relaxation group sessions
Click HereEvents and Webinars
Book on to NHS webinars for managers supporting well-being
Click HereCompassionate Team Support webinar
Click HereAdvice / Tips / Guidance
Long Covid - Effects and Ways to Recover
A video discussing the effects of Long Covid and ways to recover.
Click HereFurther Reading
Coping Advice
BPS Supporting yourself and others coping with death and grief
Coping with death and grief during the COVID 19 pandemic
Click HereEnd of Life Care and Post Bereavement Support
Shifting the Conversation from Difficult to Important
Click HereHelplines
NHS Bereavement advice and support during coronavirus
Tel: 0800 260 0400
Bereavement: Hospice UK
Click HereSupport children and young people after the death of a parent or sibling
Tel: 08088 020 021
Click HereThe WAY Foundation
Click HereCoping Advice
Youngminds
Help for parents and carers supporting theur children during the coronavirus pandemic
Click HereEvery mind matters
Looking after your mental health, help for parents carers and children
Click HereCoronavirus? What is it?
It can be scary to hear about a disease outbreak, but learning the facts can help ease your mind
Click HereHelplines
If you are struggling with self-isolation, coronavirus or it’s impacts you can visit YoungMinds
or can text YM to 85258 for free 24/7 support
Click HereKooth
Kooth offers emotional and mental health support for children and young people aged between 11 – 24 years and are available up to 10pm every day.
Click HereJoin other carers for a virtual cuppa
Click HereIf you’re worried about a child or young person contact the Parent
Helpline for free, confidential advice via the phone, email or webchat. 0808 802 5544(Free) or via the website
Click HereCovid-19 and Mental Health Support
SHAP BAME support Halton, Knowsely and St Helens
SHAP’s BAME Community Development Scheme aims to improve access to mental health and wellbeing services for Black, Asian, and Minority Ethnic (BAME) groups living and/or working in Halton, Knowsley, and St Helens
Click HereCoronavirus your rights at work
Since the beginning of the pandemic, UNISON have been fighting to protect it's members who are at the forefront of the COVID-19 response.
Click HereAssociation of Christian Counsellors
Facilitating provision by Christians of quality counselling, psychotherapy and pastoral care.
Click HereChinese Health & Wellbeing Clinic
The Chinese Information Centre (CHIC) aims to provide culturally appropriate health information service and to provide links between statutory services and the Chinese Community
Click HereCovid-19 Resources for supporting Gypsy Traveller and Boater Communities
Friends, Families, and Travellers: Working Towards Equality
Click HereMental Health and BAMER communities
Supporting Black, Asian, Minority Ethnic, and Refugee (BAMER) communities to get the right support for mental distress - this includes problems with moods or thoughts that affect how people cope with everyday life, help in a crisis, and an advocate providing one-to-one support.
Click HereJewish Mental Health Support
JAMH is an umbrella organisation with a vision to provide a one-stop-shop for mental health needs
Click HereChinese Mental Health support (GMRH)
Wai Yin Society has been supporting, empowering, and working in partnership with Chinese individuals and families for more than 30 years.
Click HereBlack Womens Health & Family Support
Working at the heart of the community, equipping women with the practical skills and knowledge needed to overcome cultural, social, economic, and language barriers
Click HereNeshomo GMJC Mental Health
Neshomo is a Jewish, culturally sensitive, confidential mental health charity for adults.
Click HereWebinars and Apps
BAME Network Webinar
Click HereBAME Zoom Webinar
Click HereBlack and Minority Ethnic Network
Click HereBME Leadership Network
Click HereCulturally Diverse Sessions
Click HereCaribbean and African health Network
Click HereBlack and Minority Ethnic Health and Wellbeing Service
Click HereCheshire, Halton & Warringotn REC
Click HereLiberate meditation has partnered with the NHS to offer you a free subscription until 31st March 2021 to the #1 meditation app for POC/BAME communities
Click HereLocal Organisations
Liverpool Arabic centre
Liverpool Arabic Centre (LAC) is a local charitable organisation developed by local people to advocate the social and economic well-being, improve the health and advance the education of the Arabic community
Click HereGranby Toxteth Development Trust
Granby Toxteth Development Trust is an independent, local charitable organisation which is based in the Toxteth area of Liverpool. We are the community anchor organisation for the neighbourhood.
Click HereSomali Women’s Group
Granby Somali Women’s Group provides services to all women, children, and families residing in the Princes Park Ward.
Click HereAl-Ghazali Multicultural Centre
A community centre that responds to the needs of the diverse local community
Click HereThe Greenhouse project
The Greenhouse Project designs talent strategies that change the game for your talent success
Click HereSOLA arts
A participant-led charity passionate about supporting people who are vulnerable
Click HereMSDP- Merseryside Society for Deaf People
MSDP working in partnerships, bringing together Deaf* and hearing communities to create more accessible services.
Click HereMary Seacole house
Mary Seacole House was set up to provide support services to local primarily BAMER people who are experiencing mental illness.
Click HereMerseyside Polonia
Merseyside Polonia was set up to raise awareness of the Polish Community and culture among the local community, supporting the development of Polish
- to support community development of Polish and other communities
- to build community cohesion by increasing understanding between communities representing different cultural backgrounds
Pagoda arts
Pagoda Arts aspires to be a high-quality organisation; to introduce Chinese Culture to a wide and diverse community and to develop our unique Youth Orchestra to be at the cutting edge of contemporary and classical Chinese and Western music
Click HereRASA Merseyside
RASA Merseyside is a professional counselling and support service that exists solely to improve the mental and physical well-being of individuals impacted by sexual violence at some point in their lives
Click HereIrish community care
Valuing, promoting and celebrating the rich history, culture, heritage, and invaluable contribution our communities make to life here in the UK.
Click HereAl Rahma Mosque
Providing support to all members of the Muslim community and organise activities that appeal to the diverse body of members and the wider community.
Click HereTaiseer Mosque
The Liverpool Islamic Centre encompasses is a range of multifunctional activities focusing on developing personal potential and resources, particularly for the youth.
Click HereCommunity spirit
The Health Foundation's aim is a healthier population, supported by high-quality health care that can be equitably accessed.
Click HereMuslim youth Helpline
Faith and culturally sensitive support by phone, live chat, WhatsApp or email. We offer non-judgmental, confidential support 7 days a week, 365 days a year including bank holidays and Eid.
Click HereMuslim Community Helpline
The Muslim Community Helpline is a confidential, non-judgemental listening and emotional support service.
Click HereWere can I get local Psychological Support?
The Resilience Hub can offer you a confidential, in-house psychological assessment, and following this, will arrange access for you to the right psychological support from the right place, as fast as possible. [Take me to the Resilience Hub self-referral form]
Alternatively, you can follow the green lozenges below to self-refer to your local primary care psychological support (IAPT) services. Many are prioritising NHS staff on their waiting lists. If you are not sure which location is suitable for you, please use this NHS IAPT service finder https://www.nhs.uk/service-search/find-a-psychological-therapies-service/.
If you are in need of urgent or immediate mental health support or assistance, help is at hand. Please click here.
Liverpool
Click HereSefton
Click HereWest Cheshire
Click HereCentral Cheshire
Click HereEast Cheshire
Click HereWirral
Click HereHalton, Knowsley, St. Helens and Wigan
Click HereWarrington
Click HereVeteran Support
In light of the recent events in Afghanistan, we want to ensure that our veteran community and their families who work within the NHS and social care services are supported during what may be a very challenging time.
If you find yourself needing extra support, here are a range of first hand services who can provide help:
- Veterans and their families in England can access the specialist NHS Op Courage services
- Anyone in the UK or overseas can contact the Veterans’ Gateway helpline on 0808 802 1212, or visit the website for advice and signposting to further support, including for families and the bereaved.
- Staff can contact the Samaritans helpline on this dedicated number for NHS staff: 0800 069 6222.
- There are also a number of military charities which offer advice and support, all of which are members of The Contact Group, a collaboration of organisations working together to improve mental health support to the UK armed forces community:
Domestic Abuse Support
Savera UK
LCVS | Liverpool Charity and Voluntary Services
151 Dale St, Liverpool L2 2AH
0800 107 0726
Local Solutions
Call 0151 709 0990
The IDVA (independent domestic violence advisors) service is provided to male and females in the Liverpool area who have been identified as being at HIGH RISK of ongoing domestic abuse.
Click HereThe First Step
Call 0151 548 3333 The First Step Centre,
The Old Schoolhouse, Huyton, Knowsley, L36 0UX
Click HereWellbeing Events
Katumba - Movement & Drumming - Fri 17th June
Katumba Drumming-Music, Movement, Mindfulness sessions- You'll experience a mix of all the practices Katumba uses to support your wellbeing, whilst providing loads of fun: drumming, body percussion, movement, mindfulness, all in the most accessible and inclusive way!
Click HereKatumba - Movement & Drumming - Fri 29th July
Katumba Drumming-Music, Movement, Mindfulness sessions- You'll experience a mix of all the practices Katumba uses to support your wellbeing, whilst providing loads of fun: drumming, body percussion, movement, mindfulness, all in the most accessible and inclusive way!
Click HereKatumba - Movement & Drumming - Fri 19th August
Katumba Drumming-Music, Movement, Mindfulness sessions- You'll experience a mix of all the practices Katumba uses to support your wellbeing, whilst providing loads of fun: drumming, body percussion, movement, mindfulness, all in the most accessible and inclusive way!
Click HereKatumba - Movement & Drumming - Fri 16th September
Katumba Drumming-Music, Movement, Mindfulness sessions- You'll experience a mix of all the practices Katumba uses to support your wellbeing, whilst providing loads of fun: drumming, body percussion, movement, mindfulness, all in the most accessible and inclusive way!
Click HereWellbeing Workshops
The Cheshire and Merseyside Resilience Hub offer a range of virtual wellbeing workshops for all NHS, Social Care & Emergency Service staff and managers. These workshops will provide an understanding of what well-being means in the context of the Covid19 pandemic, information on common difficulties and self-help techniques to improve and maintain well-being.
The meetings will take place using Zoom. The workshops will be interactive but there is no pressure to participate – and you can have your camera on or off as you prefer. Please note, these workshops are educational rather than therapeutic (although we hope you will get some great benefits from them).
If you think you need to access psychological support for yourself, please complete our self referral form to book one-to-one time with one of our psychological staff.
Please click in to each of the workshop titles below to get more details or register.
Burnout & Covid19 Weds 6th July
This workshop is for all staff members who are experiencing or wanting to prevent burnout within themselves, or within their team.
This is an educational workshop rather than a therapeutic workshop and will be run via zoom.
Click HerePsychological Self Care for Individuals- 6th July
Click HerePsychological Self Care for Teams- 15th July
Click HerePsychological Self Care for Individuals- 18th August
Click HereFinding your way forward - A MaPS financial workshop - 23rd August
The cost of living crisis is in full swing and we're all feeling it here and there. Join us for a finance advise session with MaPS to explore making your money go further!
Click HerePsychological Self Care for Teams- 30th August
Click HerePsychological Self Care for Individuals - 16th September
Click HerePsychological Self Care for Teams- 30th September
Click HereTalk Money Week - Financial Advice session- 8th November
Click HereIf you would like any pathway support around: Finances, Debt Management, Housing, Physical well-being, Family Caring Roles, Addiction/Substance Misuse, or Social Interactions - please fill in the brief form below with some contact details and our Pathways Advisor will get in touch with you.
Please note, this is a signposting advice service only. If you think you might benefit from emotional or psychological support, please instead fill in our Hub self-referral form for psychological support
CMRH have partnered with Relate - the relationship people, to bring a range of free and confidential counselling sessions to staff members - who might be having trouble with any relationship. This relationship could be with a partner, a friend, your children.
Staff members are entitled to get 1 x 30 min phone call and 6 x counselling sessions for free - all part of the health and wellbeing offer from CMRH. This partnership is 100% confidential and no details will be shared.
