Welcome to the Cheshire and Merseyside Resilience Hub

Tough day? Help is at hand. The Cheshire and Merseyside Resilience Hub is here to ensure all NHS, Social Care and Emergency Service staff within the region have access to the right support, information and confidential psychological interventions they need through the COVID-19 pandemic and beyond.

Please browse our collection of resources to find what you need, from self-help to psychological help to training for your organisation.

 

Resilience is strength. Let us help you find yours.

Stress, Anxiety and Self Care

Coping with Covid-19 stress

To all our colleagues affected by the coronavirus

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Understanding stress and mental health

A guide to help during these uncertain times.

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Coping with stress

Tips from the World Health Organisation

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FACE COVID Workbook

Practical steps for responding to the Corona crisis, using the principles of acceptance and commitment therapy

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Coronavirus anxiety workbook

A Tool to Help You Build Resilience During Difficult Times

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Living Amidst Global Uncertainty

A guide to living with worry and anxiety in uncertain times

Click Here
Panic – Support for you

A Self Help guide to Panic from the NHS

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Finding calm amongst the chaos

Quick, effective guided relaxation exercises

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Reset: Decompress Your Body and Mind

Guided relaxation from Headspace

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Guided Meditation

Mindfulness in the Himalayan Forests

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Guided Meditation

Meditation in the Yosemite Valley

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Relax with Progressive muscle relaxation

A guide to relaxation

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FACE COVID

How to respond effectively in these times

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Sleeping Problems

Sleeping Problems: Support for You

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Coping with trauma

Post-Traumatic Reactions

A guide to understanding and managing normal post-traumatic reactions for health, social care & emergency service workers

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Managing Trauma

Strategies and tips for healthcare, social care and emergency service professionals to help manage trauma from RC Psych

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Self-help workbook for PTSD

A self-help workbook to help with the effects of PTSD

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Coronavirus – Dealing with Anxiety and Stress

A quick self –care guide for mental health and COVID 19

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Understanding Traumatic Stress

20 minute webinar for health care staff and leaders on understanding stress reactions during COVID-19

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Compassion fatigue can be common in healthcare workers

This quick PsychHub vid explains how to recognise it and offers some tips

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BMA advice for vicarious trauma

How to cope with the aftermath of traumatic incidents and spot the signs of trauma in those who have been involved in caring for others.

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How to Avoid Burnout

Recognising burnout and ways of helping ourselves

Learn what you can do to regain balance, feel positive and hopeful again.

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You are not alone

Supporting the psychological as well as the physical health of all NHS, Social Care and Emergency Service workers.

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"take control of what you can control"

The toll of the virus on frontline staff.

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How do get to sleep

If you have difficultly falling sleep here are some excellent tips.

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5 steps to mental wellbeing

Trying these things could help you feel more positive and able to get the most out of life

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How to avoid Burnout from Bitesize Books

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8 changes to prevent Burnoutas a Healthcareprovider

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Resilience, Wellbeing and Peer Support

Excellent tips

Compassion Focused Therapy for coping with COVID 19

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Building your own resilience, health and wellbeing

A practical guide to building resilience, health and wellbeing

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Developing emotional resilience and wellbeing

A Practical guide for social workers

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Virtual Staff Common Rooms

An opportunity for our colleagues to come together virtually and to invest some time in supporting each other.

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Frontline workers and Covid 19

Tips for coping and enhancing resilience during the pandemic.

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Coming soon

Watch this space: In-house, facilitated Peer support networks, psychological self care, mindfulness and relaxation group sessions

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The Covid-19 Pandemic and Mental Health Difficulties

An article that discusses coping and resilience during the pandemic.

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Free Wellbeing Apps

Headspace

Meditation made simple

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Pzizz

Online sleep improvement programme

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Chill Panda

Learn to relax, manage your worries and improve wellbeing

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Unmind

Workplace mental health platform

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NHS in mind

Short interventions to help NHS staff alleviate and combat anxiety

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Liberate Meditation

Has partnered with the NHS to offer you a free subscription until June 2021 to the #1 meditation app for POC/BAME communities

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NHS Apps Library

Mental health apps

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NHS, Social Care & Emergency Service staff self refer here

Manager Advice / Tips / Guidance

Tips for managers and leaders

Making a difference, feeling competent and supported by your organisation and team really matters

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Supporting mental wellbeing guidance

Mental wellbeing

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Supporting mental wellbeing for ICU staff

Advice for sustaining staff wellbeing in critical care during and beyond covid-19

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End of Shift Debrief Check in guide (GMRH)

Check-in guide

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Introducing Buddy Guides (GMRH)

Helping people look out for each other.

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The Buddy System Model

Working together

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Coming soon

Watch this space: In-house, facilitated Peer support networks, psychological self care, mindfulness and relaxation group sessions

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BPS Guidance

Psychological Needs of Healthcare Staff

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North West Leadership Academy

*New* Resources for Managers

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BPS Guidance

Guidance for supportive workplace changes post lockdown 

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Events and Webinars

Book on to NHS webinars for managers supporting well-being

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Compassionate Team Support webinar

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CMRHub consultation sessions for teams

Now Live

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Resilience Hub Virtual Workshops

*New*

Advice / Tips / Guidance

Coping with post viral fatigue

How to manage post-viral fatigue after COVID-19

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Recovering from COVID-19

NHS advice on managing individual symptoms

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Recovery from Coronavirus

Self-help doc on managing all symptoms

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Road to recovery

Road to Recovery video

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Long COVID – What it is and coping advice

Article from British Heart Foundation

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Post-COVID hub

Resources and support from British Lung Foundation

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Long Covid - Effects and Ways to Recover

A video discussing the effects of Long Covid and ways to recover. 

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Further Reading

Neuropsychological consequences of Covid-19

An in-depth look at the costs of COVID 19

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COVID 19

The long road to recovery Podcast

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Coping Advice

BPS Supporting yourself and others coping with death and grief

Coping with death and grief during the COVID 19 pandemic

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Bereavement (Mersey Care) PDF

Coping with bereavement: a self-help guide

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Death and grieving in a care home

Coping with loss during COVID 19

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End of Life Care and Post Bereavement Support

Shifting the Conversation from Difficult to Important

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Grief, bereavement and loss

Caring for someone with dementia

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Helplines

NHS Bereavement advice and support during coronavirus

Tel: 0800 260 0400

Cruse Bereavement Care

Tel: 0808 808 1677

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Survivors of Bereavement by Suicide

Tel: 0300 111 5065

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Bereavement: Hospice UK

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The Compassionate Friends UK

Tel: 0345 1232304

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Support children and young people after the death of a parent or sibling

Tel: 08088 020 021

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The WAY Foundation

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Coping Advice

Psychological wellbeing

A guide for parents, carers and guardians

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Looking after yourself

A guide to help with understanding and managing trauma

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Youngminds

Help for parents and carers supporting theur children during the coronavirus pandemic

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Emerging minds

Online resources to help support your children during COVID 19

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Every mind matters

Looking after your mental health, help for parents carers and children

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Coronavirus? What is it?

It can be scary to hear about a disease outbreak, but learning the facts can help ease your mind

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What is coronavirus?

A social story to help explain the coronavirus to children

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Be the pond…

A mindfulness exercise for kids

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Helplines

If you are struggling with self-isolation, coronavirus or it’s impacts you can visit YoungMinds

or can text YM to 85258 for free 24/7 support

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Kooth

Kooth offers emotional and mental health support for children and young people aged between 11 – 24 years and are available up to 10pm every day.

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Give Us a Shout

Struggling to cope text SHOUT to 852558

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Join other carers for a virtual cuppa

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If you’re worried about a child or young person contact the Parent

Helpline for free, confidential advice via the phone, email or webchat. 0808 802 5544(Free) or via the website

Click Here

Covid-19 and Mental Health Support

SHAP BAME support Halton, Knowsely and St Helens

SHAP’s BAME Community Development Scheme aims to improve access to mental health and wellbeing services for Black, Asian, and Minority Ethnic (BAME) groups  living and/or working in Halton, Knowsley, and St Helens

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Covid 19 know your rights BAME

Guidance for BAME members

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Coronavirus your rights at work

Since the beginning of the pandemic, UNISON have been fighting to protect it's members who are at the forefront of the COVID-19 response.

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Association of Christian Counsellors

Facilitating provision by Christians of quality counselling, psychotherapy and pastoral care.

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Chinese Health & Wellbeing Clinic

The Chinese Information Centre (CHIC) aims to provide culturally appropriate health information service and to provide links between statutory services and the Chinese Community

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Covid-19 Resources for supporting Gypsy Traveller and Boater Communities

Friends, Families, and Travellers: Working Towards Equality

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Mental Health and BAMER communities

Supporting Black, Asian, Minority Ethnic, and Refugee (BAMER) communities to get the right support for mental distress - this includes problems with moods or thoughts that affect how people cope with everyday life, help in a crisis, and an advocate providing one-to-one support.  

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Jewish Mental Health Support

JAMH is an umbrella organisation with a vision to provide a one-stop-shop for mental health needs 

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Chinese Mental Health support (GMRH)

Wai Yin Society has been supporting, empowering, and working in partnership with Chinese individuals and families for more than 30 years.

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Black Womens Health & Family Support

Working at the heart of the community, equipping women with the practical skills and knowledge needed to overcome cultural, social, economic, and language barriers

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Neshomo GMJC Mental Health

Neshomo is a Jewish, culturally sensitive, confidential mental health charity for adults.

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Webinars and Apps

BAME Network Webinar

Click Here
BAME Zoom Webinar

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Black and Minority Ethnic Network

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BME Leadership Network

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Culturally Diverse Sessions

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Caribbean and African health Network

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Black and Minority Ethnic Health and Wellbeing Service

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Cheshire, Halton & Warringotn REC

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Liberate meditation has partnered with the NHS to offer you a free subscription until 31st March 2021 to the #1 meditation app for POC/BAME communities

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Local Organisations

Liverpool Arabic centre

Liverpool Arabic Centre (LAC) is a local charitable organisation developed by local people to advocate the social and economic well-being, improve the health and advance the education of the Arabic community

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Granby Toxteth Development Trust

Granby Toxteth Development Trust is an independent, local charitable organisation which is based in the Toxteth area of Liverpool. We are the community anchor organisation for the neighbourhood.

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Somali Women’s Group

Granby Somali Women’s Group provides services to all women, children, and families residing in the Princes Park Ward.

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Al-Ghazali Multicultural Centre

A community centre that responds to the needs of the diverse local community

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The Greenhouse project

The Greenhouse Project designs talent strategies that change the game for your talent success

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SOLA arts

A participant-led charity passionate about supporting people who are vulnerable 

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MSDP- Merseryside Society for Deaf People

MSDP working in partnerships, bringing together Deaf* and hearing communities to create more accessible services.

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Mary Seacole house

Mary Seacole House was set up to provide support services to local primarily BAMER people who are experiencing mental illness.

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Merseyside Polonia

Merseyside Polonia was set up to raise awareness of the Polish Community and culture among the local community, supporting the development of Polish

  • to support community development of Polish and other communities
  • to build community cohesion by increasing understanding between communities representing different cultural backgrounds

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Pagoda arts

Pagoda Arts aspires to be a high-quality organisation; to introduce Chinese Culture to a wide and diverse community and to develop our unique Youth Orchestra to be at the cutting edge of contemporary and classical Chinese and Western music

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RASA Merseyside

RASA Merseyside is a professional counselling and support service that exists solely to improve the mental and physical well-being of individuals impacted by sexual violence at some point in their lives

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Irish community care

Valuing, promoting and celebrating the rich history, culture, heritage, and invaluable contribution our communities make to life here in the UK.

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Al Rahma Mosque

Providing support to all members of the ‎Muslim community and organise activities that appeal to the diverse body of ‎members and the wider community.‎

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Taiseer Mosque

The Liverpool Islamic Centre encompasses is a range of multifunctional activities focusing on ‎developing personal potential and resources, particularly for the youth.

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Community spirit

The Health Foundation's aim is a healthier population, supported by high-quality health care that can be equitably accessed.

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Muslim youth Helpline

Faith and culturally sensitive support by phone, live chat, WhatsApp or email. We offer non-judgmental, confidential support 7 days a week, 365 days a year including bank holidays and Eid.

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Muslim Community Helpline

The Muslim Community Helpline is a confidential, non-judgemental listening and emotional support service.

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In light of the recent events in Afghanistan, we want to ensure that our veteran community and their families who work within the NHS and social care services are supported during what may be a very challenging time.

If you find yourself needing extra support, here are a range of first hand services who can provide help:

  • Veterans and their families in England can access the specialist NHS Op Courage services
  • Anyone in the UK or overseas can contact the Veterans’ Gateway helpline on 0808 802 1212, or visit the website for advice and signposting to further support, including for families and the bereaved.
  • Staff can contact the Samaritans helpline on this dedicated number for NHS staff:  0800 069 6222.
  • There are also a number of military charities which offer advice and support, all of which are members of The Contact Group, a collaboration of organisations working together to improve mental health support to the UK armed forces community:
  1. COMBAT STRESS
  2. Walking with the wounded
  3. Help for Heroes – Hidden Wounds Service
  4. Royal British Legion 
  5. Help For Heroes
  6. SSAFA

Were can I get local Psychological Support?

The Resilience Hub can offer you a confidential, in-house psychological assessment, and following this, will arrange access for you to the right psychological support from the right place, as fast as possible. [Take me to the Resilience Hub self-referral form]

Alternatively, you can follow the green lozenges below to self-refer to your local primary care psychological support (IAPT) services. Many are prioritising NHS staff on their waiting lists.  If you are not sure which location is suitable for you, please use this NHS IAPT service finder https://www.nhs.uk/service-search/find-a-psychological-therapies-service/.

If you are in need of urgent or immediate mental health support or assistance, help is at hand. Please click here.

Liverpool

Click Here
Sefton

Click Here
West Cheshire

Click Here
Central Cheshire

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East Cheshire

Click Here
Wirral

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Halton, Knowsley, St. Helens and Wigan

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Warrington

Click Here

Trusted Helplines

Anxiety UK

Tel: 03444 775 774

Click Here
Samaritans

Text: 116 123

Click Here
Papyrus

Tel: 0800 068 41 41

Click Here
Bipolar UK

No Telephone Number

Click Here
Shout

Text SHOUT to 85258

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Refuge

Tel: 0808 200 0247

Click Here
Mind

Tel: 0300 123 3393

Click Here
YoungMinds

Tel: 0808 802 5544

Click Here
Calm

0800 58 58 58

Click Here
National NHS staff support lines

Click Here

From September 1st 2021, the Cheshire and Merseyside Resilience Hub will be offering a range of virtual wellbeing workshops for health & social care staff and managers. These workshops will provide an understanding of what wellbeing means in the context of the Covid19 pandemic, information on common difficulties and self-help techniques to improve and maintain wellbeing.

The meetings will take place using Zoom. The workshops will be interactive but there is no pressure to participate – and you can have your camera on or off as you prefer. Please note, these workshops are educational rather than therapeutic (although we hope you will get some great benefits from them).

If you think you need to access psychological support for yourself, please complete our self referral form to book one-to-one time with one of our psychological staff.

Please click in to each of the workshop titles below to get more details or register.

Burnout & COVID-19 - The Perfect Storm

This workshop is for all staff who are experiencing or wanting to prevent burnout in themselves or their teams.

Perfect Storm - A burnout workshop - Dr Ben Davis

Tuesday 19th October at 12pm – 1pm

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Tuesday 16th November 12pm - 1pm - Dr Ben Davies

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Tuesday 14th December 12pm - 1pm - Dr Ben Davies

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Psychological Self Care for staff

This workshop is for all staff with an aim to introduce methods people can use to manage any stress they face.

Psychological self-care for staff - Clare Ingham

 Wednesday 20th October 12pm – 1pm

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Psychological self-care for staff - Clare Ingham

Thursday 18th November  12pm – 1pm

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Psychological self-care for staff - Clare Ingham

Monday 15th December 12pm – 1pm

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Psychological self-care for staff - Clare Ingham

Thursday 27th January 2022 12pm -1pm 

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Team Self Care

This workshop is for any staff or managers who want to get a better understanding of how team working can be affected at times of high stress/demands, and some strategies for managing team wellbeing.

Tuesday 9th November 1pm - 2pm - Jen Welch /Lynne Prior

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Tuesday 14th December 12pm - 1pm Jen Welch/Lynne Prior

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Tuesday 11th January 12pm -1pm Jen Welch/Lynne Prior

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Tuesday 8th February 12pm - 1pm Jen Welch/Lynne Prior

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Tuesday 8th March 12pm - 1pm Jen Welch/Lynne Prior

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Who contains the containers?

As managers, we try to look after everyone else’s needs, and often ‘contain’ a lot of stress or distress for staff teams. This workshop is aimed at helping managers to learn how best to look after themselves while carrying out this challenging role.

Who contains the containers? - Dr Deborah Watson

Monday 4th October 12:30pm – 1:30pm

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Cultivating compassion for health and social care teams

Monday 11th October 12pm – 1pm Dr Christy Laganis

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Thursday 2nd December 1pm - 2pm - Dr Christy Laganis

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Thursday 6th January 12pm - 1pm - Dr Christy Laganis

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Thursday 3rd Feb 1pm - 2pm - Dr Christy Laganis

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Thursday 3rd March 1pm - 2pm - Dr Christy Laganis

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Working Through a Pandemic

The workshop aims to develop an understanding of our emotional and behavioural responses at various stages of the pandemic.  It involves group discussion and reflection about managing each stage.

Working Through a Pandemic

Monday 18th October 12.30pm - 1.30pm.

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If you would like any pathway support around: Finances, Debt Management, Housing, Physical well-being, Family Caring Roles, Addiction/Substance Misuse, or Social Interactions - please fill in the brief form below with some contact details and our Pathways Advisor will get in touch with you.

Please note, this is a signposting advice service only. If you think you might benefit from emotional or psychological support, please instead fill in our Hub self-referral form for psychological support